“Our business in life is not to get ahead of others, but to get ahead of ourselves—to break our own records, to outstrip our yesterday by our today.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“En Harvard y otras universidades, estudiaron la importancia de la actitud en el éxito de las personas. Se descubrió que la actitud era mucho más importante que la inteligencia, la educación, el talento especial o la suerte. De hecho, se llegó a la conclusión de que hasta un 85% del éxito en la vida se debe a tener una actitud positiva y educable, mientras que sólo un 15% se debe a la capacidad.”
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John C. Maxwell
“Maturity doesn’t come with age. It begins with the acceptance of responsibility.”
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John C. Maxwell
“Know the reasons you and your listener want to communicate and build a bridge between those reasons.”
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John C. Maxwell
“A good leader encourages followers to tell him what he needs to know, not what he wants to hear”
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John C. Maxwell
“«Los sueños se realizan cuando mantenemos nuestro compromiso con ellos».”
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John C. Maxwell
“The goal of confrontation should be to help, not to humiliate.”
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John C. Maxwell
“Laughing is the quickest way to get up and get going again when you’ve been knocked down. Failing Forward”
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John C. Maxwell
“Have patience. All things are difficult before they become easy.” —Saadi”
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John C. Maxwell
“To be successful is to be helpful, caring, and constructive, to make everything and everyone you touch a little bit better. The best thing you have to give is yourself.”
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John C. Maxwell
“In most cases, those who want power probably shouldn't have it, those who enjoy it probably do so for the wrong reasons, and those who want most to hold on to it don't understand that it's only temporary.”
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John C. Maxwell
“The secret of your success is determined by your daily agenda.”
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John C. Maxwell
“When you live each day with intentionality, there’s almost no limit to what you can do. You can transform yourself, your family, your community, and your nation. When enough people do that, they can change the world. When you intentionally use your everyday life to bring about positive change in the lives of others, you begin to live a life that matters.”
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John C. Maxwell