“Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear”

John C. Maxwell

“Remember that success is just 15 percent product knowledge and it’s 85 percent people knowledge.”

John C. Maxwell

“You don't say how slim the odds are but rather how you can improve the odds.”

John C. Maxwell

“Success is not measured by what you do compared to what others do, it is measured by what you do with the ability God gave you. Zig Ziglar”

John C. Maxwell

“If you keep your mind active, regularly take on mental challenges, and continually think abuot the right things, you will develop the disciplined thinking that will help you with whatever you endeavor to do.”

John C. Maxwell

“GIVE PEOPLE AN ACTION PLAN”

John C. Maxwell

“When it comes to the thing you love to do, the thing you were made to do, aim high. The odds matter little. Whether you fall down along the way matters little.”

John C. Maxwell

“A dream worth pursuing is a picture and blueprint of a person's purpose and potential”

John C. Maxwell

“The way President Abraham Lincoln is said to have handled a person who had a know-it-all attitude. Lincoln asked, “How many legs will a sheep have if you call a tail a leg?”  “Five,” the man answered. “No,” replied Lincoln, “he’ll still have four, because calling a tail a leg doesn’t make it one.” 

John C. Maxwell

“walking slowly through the crowd.”

John C. Maxwell

“A forgiving spirit is the one basic, necessary ingredient for a solid relationship. Forgiveness”

John C. Maxwell

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance” 

John C. Maxwell

“Coach John Wooden would not have asked, “Why is it so difficult to realize that others are more likely to listen to us if first we listen to them?”

John C. Maxwell

“If your face is going to “talk” for you anyway, you might as well have it communicate something positive.”

John C. Maxwell

“Leaders must be close enough to relate to others, but far enough ahead to motivate them.”

John C. Maxwell


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