“«El destino no es cuestión de suerte, es cuestión de decisión; no es algo que se espera, es algo que se logra».”
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John C. Maxwell
“Successful and unsuccessful people do not vary greatly in their abilities. They vary in their desires to reach their potential.”
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John C. Maxwell
“You will find as you look back upon your life that the moments when you have really lived, are the moments when you have done things in a spirit of love.”
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John C. Maxwell
“You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.”
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John C. Maxwell
“You’re more likely to act yourself into feeling than feel yourself into action.”
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John C. Maxwell
“KEY CONCEPT: Connecting begins when the other person feels valued.”
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John C. Maxwell
“Errors become mistakes when we perceive them and respond to them incorrectly. Mistakes become failures when we continually respond to them incorrectly.”
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John C. Maxwell
“He that thinketh he leadeth and hath no one following him is only taking a walk.”
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John C. Maxwell
“Real leaders have something to give, and they give it freely. Anthony DeMello saw a starving child shivering in the cold. Angrily he lifted his eyes to heaven and said, “God, how could you allow such suffering? Why don’t you do something?” There was a long silence and then DeMello was startled when he heard the voice of God answer him, “I certainly have done something—I made you.”
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John C. Maxwell
“Since we tend to see ourselves primarily in light of our intentions, which are invisible to others,” said philosopher J. G. Bennett, “while we see others mainly in the light of their actions, which are all that’s visible to us, we have a situation in which misunderstanding and injustice are the order of the day.”
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John C. Maxwell
“We the uninformed, working for the inaccessible, are doing the impossible for the ungrateful!”
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John C. Maxwell
“When you realize that people treat you according to how they see themselves rather than how you really are, you are less likely to be affected by their behavior. Your self-image will reflect who you are, not how you’re treated by others. You will not be riding an emotional roller roaster. This type of stability will have a tremendous effect on how you feel toward and deal with others. The key to successful relationships really gets down to responsibility. I am responsible for how I treat others. I may not be responsible for how they treat me, but I am responsible for my reaction to those who are difficult. I can’t choose how you’ll treat me, but I can choose how I will respond to you.”
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John C. Maxwell
“You just need to be positive, believe in yourself, and focus on others.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
