“If your face is going to “talk” for you anyway, you might as well have it communicate something positive.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“When you know your purpose and priorities and you have ordered your day, week, or year according to them, you have a clarity of thought that strengthens everything you do.”
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John C. Maxwell
“Your ultimate goal as a leader should be to work hard enough and strategically enough that you have more than enough to give and share with others.”
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John C. Maxwell
“We feel unhappy and confused with our life when we don't do the focus or calling that God has on our life.”
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John C. Maxwell
“Our problems are no longer problems when we seek learning instead of leisure.”
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John C. Maxwell
“It takes humility to seek feedback. It takes wisdom to understand it, analyze it and appropriately act on it.”
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John C. Maxwell
“Life lived for tomorrow will always be a day away from being realized.”
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John C. Maxwell
“Speak up TODAY and say something positive. Even a tombstone will say something good about people when they are dead.”
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John C. Maxwell
“First, when we are busy, we naturally believe that we are achieving. But busyness does not equal productivity. Activity is not necessarily accomplishment. Second, prioritizing requires leaders to continually think ahead, to know what's important, to know what's next, to see how everything relates to the overall vision. That's hard work. Third, prioritizing causes us to do things that are at the least uncomfortable and sometimes downright painful.”
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John C. Maxwell
“How do you identify someone who needs encouragement? That person is breathing.
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John C. Maxwell
“Most people who decide to grow personally find their first mentors in the pages of books.”
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John C. Maxwell
“Do you know the difference between leaders, followers, and losers? Leaders stretch with challenges. Followers struggle with challenges. Losers shrink from challenges.”
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John C. Maxwell
“One of the greatest problems people have with failure is that they are too quick to judge isolated situations in their lives and label them as failures. Instead, they need to keep the bigger picture in mind.”
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John C. Maxwell
“what gets rewarded gets done. If you praise and honor the people who epitomize the values of the team, those values get embraced and upheld by other members of the team. There is no better reinforcement.”
―
John C. Maxwell
