“Our democracy is threatened whenever we take it for granted.”

“At the moment that we persuade a child, any child, to cross that threshold, that magic threshold into a library, we change their lives forever, for the better”

“For alongside our famous individualism, there's another ingredient in the American saga- a belief that we're all connected as one people. If there's a child on the south side of Chicago who can't read, that matters to me- even if it's not my child. If there's a senior citizen somewhere who can't pay for their prescription drugs and has to choose between medicine and the rent, that makes my life poorer- even if it's not my grandparent. If there's an Arab-American family being rounded up without benefit of an attorney or due process, that that threatens my civil liberties. It is that fundamental belief- I am my brother’s keeper, I am my sister’s keeper- that makes this country work.”

“Let me tell your something. I'm from Chicago. I don't break.”

“anger's a requirement for the job. The only reason anybody decides to become and organiser. Well adjusted people find more relaxing work”

“They, they, they. That was the problem with people like Joyce. They talked about the richness of their multicultural heritage and it sounded real good, until you noticed that they avoided black people. It wasn't a matter of conscious choice, necessarily, just a matter of gravitational pull, the way integration always worked, a one-way street. The minority assimilated into the dominant culture, not the other way around. Only white culture could be neutral and objective. Only white culture could be nonracial, willing to adopt the occasional exotic into its ranks. Only white culture had individuals. And we, the half-breeds and the college-degreed, take a survey of the situation and think to ourselves, Why should we get lumped in with the losers if we don't want to? We become only so grateful to lose ourselves in the crowd, America's happy, faceless marketplace; and we're never so outraged as when a cabbie drives past us or the woman in the elevator clutches her purse, not so much because we're bothered by the fact that such indignities are what less fortunate coloreds have to put up with every single day of their lives-- although that's what we tell ourselves-- but because we're wearing a Brooks Brothers suit and speak impeccable English and yet have somehow been mistaken for an ordinary nigger. Don't know who I am? I'm an individual!”

“all the education and good intentions in the world couldn’t help plug up the holes in the universe or give you the power to change its blind, mindless course.”

“A healthy, dose of guilt never hurt anybody. It’s what civilization was built on, guilt. A highly underrated emotion.”

“There was something to what he said, for it was true that the people I met on the job were generally much older than me, with a set of concerns and demands that created barriers to friendship. When I wasn’t working, the weekends would usually find me alone in an empty apartment, making do with the company of books. I”

“And where we are met with cynicism and doubt and fear and those who tell us that we can't, we will respond with that timeless creed that sums up the spirit of the American people in three simple words -yes, we can.”

“Our stories may be singular, but our destination is shared.”

“She was one of those quiet heroes that we have all across America.They’re not famous. Their names are not in the newspapers, but each and every day they work hard. They aren’t seeking the limelight. All they try to do is just do the right  “You could see a man talking to himself as just plain crazy, or read about the criminal on the front page of the daily paper and ponder the corruption of the human heart, without having to think about whether the criminal or lunatic said something about your own fate.”

“A woman named Helen Keller fought her way through long, silent darkness. Though she could not see or hear; she taught us to look at and listen to each other. Never waiting for life to get easier, she gave others courage to face their challenges.”

“What I would say to my successor is that it is important not just to shoot but to aim”

“The most important thing you need to do [in this job] is to have big chunks of time during the day when all you’re doing is thinking.”