“Even the smallest act of service, the simplest act of kindness, is a way to honor those we lost; a way to reclaim that spirit of unity that followed 9/11.”

“It’s sad to say, but as much as I cared for the Old Man, and worried about him, I was glad not to have to live with him. I just left him to himself and never looked back.”

“There's no such thing as a vote that doesn't matter.”

“Maybe the critics are right. Maybe there's no escaping our great political divide, an endless clash of armies, and any attempts to alter the rules of engagement are futile. Or maybe the trivialization of politics has reached a point of no return, so that most people see it as just one more diversion, a sport, with politicians our paunch-bellied gladiators and those who bother to pay attention just fans on the sidelines: We paint our faces red or blue and cheer our side and boo their side, and if it takes a late hit or cheap shot to beat the other team, so be it, for winning is all that matters. But I don't think so. They are out there, I think to myself, those ordinary citizens who have grown up in the midst of all the political and cultural battles, but who have found a way-in their own lives, at least- to make peace with their neighbors, and themselves. ...I imagine they are waiting for a politics with the maturity to balance idealism and realism, to distinguish between what can and cannot be compromised, to admit the possibility that the other side might sometimes have a point. They don't always understand the arguments between right and left, conservative and liberal, but they recognize the difference between dogma and common sense, responsibility and irresponsibility, between those things that last and those that are fleeting. They are out there, waiting for Republicans and Democrats to catch up with them.”

“When people at dinner parties ask me how I can possibly operate in the current political environment, with all the negative campaigning and personal attacks, I may mention Nelson Mandela, Aleksandr Solzhenitsyn, or some guy in a Chinese or Egyptian prison somewhere. In truth, being called names is not such a bad deal.”

“If you're walking down the right path and you're willing to keep walking, eventually you'll make progress.”

“There was something to what he said, for it was true that the people I met on the job were generally much older than me, with a set of concerns and demands that created barriers to friendship. When I wasn’t working, the weekends would usually find me alone in an empty apartment, making do with the company of books. I”

“available to millions, government”

“if the high didn’t solve whatever it was that was getting you down, it could at least help you laugh at the world’s ongoing folly and see through all the hypocrisy and bullshit and cheap moralism

“We think of faith as a source of comfort and understanding but find our expressions of faith sowing division; we believe ourselves to be a tolerant people even as racial, religious, and cultural tensions roil the landscape. And instead of resolving these tensions or mediating these conflicts, our politics fans them, exploits them,and drives us further apart.”

“Still, I strongly resisted the idea of offering up my past in a book, a past that left me feeling exposed, even slightly ashamed.”

“Don't let your failures define you.”

“If they bring a knife to the fight, we bring a gun.”

“And that’s the work of your generation. As long as more walls still stand...We’ll need more of you, young people, who imagine the world as it should be; who knock down walls; who knock down barriers; who imagine something different and have the courage to make it happen. The courage to bring communities together, to make even the small impossibilities a shining example of what is possible.”

“That’s where it all starts,” she said. “The Big Man. Then his assistant, or his family, or his friend, or his tribe. It’s the same whether you want a phone, or a visa, or a job. Who are your relatives? Who do you know? If you don’t know somebody, you can forget it. That’s what the Old Man never understood, you see. He came back here thinking that because he was so educated and spoke his proper English and understood his charts and graphs everyone would somehow put him in charge. He forgot what holds everything together here.”