“Change won't come from the top, Change will come from mobilized grassroots.”

“Strange how a single conversation can change you. Or maybe it only seems that way in retrospect.”

“The most important stuff I’ve learned I think I’ve learned from novels. It has to do with empathy. It has to do with being comfortable with the notion that the world is complicated and full of grays, but there’s still truth there to be found, and that you have to strive for that and work for that. And the notion that it’s possible to connect with some[one] else even though they’re very different from you.”

“But whenever I tried to pin down this idea of self-esteem, the specific qualities we hoped to inculcate, the specific means by which we might feel good about ourselves, the conversation always seemed to follow a path of infinite regress. Did you dislike yourself because of your color or because you couldn’t read and couldn’t get a job? Or perhaps it was because you were unloved as a child—only, were you unloved because you were too dark? Or too light? Or because your mother shot heroin into her veins … and why did she do that anyway? Was the sense of emptiness you felt a consequence of kinky hair or the fact that your apartment had no heat and no decent furniture? Or was it because deep down you imagined a godless universe? Maybe one couldn’t avoid such questions on the road to personal salvation. What I doubted was that all the talk about self-esteem could serve as the centerpiece of an effective black politics. It demanded too much honest self-reckoning from people; without such honesty, it easily degenerated into vague exhortation. Perhaps with more self-esteem fewer blacks would be poor, I thought to myself, but I had no doubt that poverty did nothing for our self-esteem. Better to concentrate on the things we might all agree on. Give that black man some tangible skills and a job. Teach that black child reading and arithmetic in a safe, well-funded school. With the basics taken care of, each of us could search for our own sense of self-worth.”

“I was impatient in those days, busy with work and unrealized plans, and prone to see other people as unnecessary distractions.”

“The emotions between the races could never be pure; even love was tarnished by the desire to find in the other some element that was missing in ourselves.”

“I believe a stronger sense of empathy would tilt the balance of our current politics in favor of those people who are struggling in this society. After all if they are like us, then their struggles are our own. If we fail to help we diminish ourselves.”

“It is the kindness to take in a stranger when the levees break; the selflessness of workers who would rather cut their hours than see a friend lose their job which sees us through our darkest hours. It is the firefighter's courage to storm a stairway filled with smoke, but also a parent's willingness to nurture a child, that finally decides our fate.”

“No one is pro-abortion. ”

“Even the smallest act of service, the simplest act of kindness, is a way to honor those we lost; a way to reclaim that spirit of unity that followed 9/11.”

“In the unlikely story that is America, there has never been anything false about hope.”

“right; maybe once you stripped away the rationalizations, it always came down to a simple matter of escape. An escape from poverty or boredom or crime or the shackles of your skin.”

“And you won’t have to wake up at four in the morning,” she said, a point that I found most compelling.”

“America will rise again. And hope will rise again.”

“At a time when our discourse has become so sharply polarized, at a time when we are far too eager to lay the blame for all that ails the world at the feet of those who think differently than we do, it’s important for us to pause for a moment and make sure that we are talking with each other in a way that heals, not a way that wounds.”